Thousands of sheds and other items sold, we know how to service your needs every step of the way, Out Door Living

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Storage Sheds - Warranty

1. What sizes do the sheds come in?
The shed comes in 4 widths with extendable depths:
10’ wide Woodbridge comes as 10’x8’, 10’x10’, 10’x13’…the biggest is 10x31
8’ wide Duramate comes as 8’x6‘and 8’x8’.
5’ wide Yardsaver comes as 5’x3’, 5’x5’, 5’x8.
4’ wide Sidemate comes only in a 4’x8’

2. What is the shed made of?
The shed walls and roof panels are made from rigid PVC which is totally maintenance free. Additives are added to ensure the panels will not warp, bend, peel, crack or yellow under the sun. For strength the roof and wall panels are reinforced by galvanized, metal profiles.

3. What are the advantages of vinyl versus metal?
Vinyl is a durable material that will not rust, rot or dent and never needs painting. It lasts for years. Metal rusts and dents while wood needs repainting and will eventually rot. Vinyl requires no maintenance other than occasional wipe down.

4. What are the colors available?
The sheds come in a neutral color that is best described as ivory or eggshell.

5. Does it come with shelves or hanging hooks?
DuraMax does not offer any shelves. Shelves can be built from the ground up. Items can also be hung from the column supports however care should be taken not to hang too much weight especially in heavy snow areas.

6. If I want to add shelves what is the best approach?
Depending on the weight you want to place on the shelves, you can either place the shelves on screws mounted straight into the metal columns or for heavier loads you can build the shelves up from the floor of the shed.

7. Where are the sheds delivered to? Can they be sent to my home?
Yes, the shed will be delivered directly to your home. Once the shed is at the nearest terminal to your home, you will be contacted via the carrier to make an appointment for a delivery. Someone has to be home to sign for the shipment during the appointment, but it does not have to be the person that ordered the shed.

8. Do we assemble the sheds?
No, this is a homeowners kit, the shed arrives at your home ready to be assembled by you. The instructions are geared towards an average homeowner.

9. Can I paint the shed?
We do not recommend painting the shed. If you insist you should use paint made specifically for PVC. However, paint will require future maintenance and eliminate the advantages of our durable and maintenance- free vinyl.

10. Can I tear down the shed and build it again?
You can tear down the shed and build again. You would need additional plugs, pins, and washers.

11. What Do I build the shed on?
You need a level flat surface on which you can build the shed. The floor can be a level concrete pad or you can build a floor with one of 2 options:

1) build a foundation with 2x4 wood and lay a plywood floor on top or
2) purchase our ready to go foundation kit and lay a plywood floor on top. (we do not supply the plywood floor with the foundation kit)

12. Do any of the sheds come with a complete floor?
Yes, our 5’ Yardsaver series comes with a complete floor that can sit on most surfaces including grass or soil, as long as the floor is relatively level.

13. Can I build the shed on an existing concrete pad?
Yes, you can build the shed on an existing concrete pad provided it’s level.

14. What is your foundation kit for? What is it made of?
If you don’t have a concrete pad, a foundation is needed on which a plywood floor can be laid. We offer a galvanized steel foundation kit that elevates the shed off the ground about 2”. It provides a level structure on which the plywood floor can be laid. It’s a quicker and easier solution than building a wood foundation with 2x4's and plywood (our instructions do show how to build a foundation from 2x4's and plywood)

15. Do you have a warranty? How Long?
We have a 15 Year Limited Warranty against manufacturing defects. While the shed will not pit, corrode or yellow, the color may shift slightly based on the intensity of the sun in your area. All parts are covered by our warranty and any defects will be replaced promptly.

16. How long does it take to assemble?
Assembly varies depending on the size of the shed, whether you have a foundation and number of extensions. Here are some estimates for some of our basic sheds: The 10x8 takes two people 4-5 hours, the 5x3 takes 1 hour, the 4x8 takes
3-4 hours; and the 8x6 takes 2 people 3-4 hours. Your choice of foundation and the number of extensions you wish to add to the shed will add to this.

17. Does the window fit all sizes of sheds?
The window kit will fit all sheds (except 5x3, 5x5 and the 5x8 sheds). You need to install the window in a middle panel (not a corner panel). The panel is cut using a jig saw and the window is placed between the columns. Our windows are sliding windows.

18. How many windows can I have per shed?
You can fit at least 2 windows in most sheds. For every middle panel you can have 1 window. (windows do not fit on corner panels)

19. Do windows come with the sheds?
Windows are sold separately. The window lets light into the shed and when slid open provide air circulation.

20. Does the shed leak?
The shed will not leak, but after installing the roof you will need to apply silicone along the running edges of the roof ridge caps and around the washers on the roof plugs. To avoid seepage around the bottom of the shed, apply silicone to the outside or inside of the “U” channel that runs along the bottom of the shed.

21. Can the 4x8 shed be setup on either side of my home? Can the door be placed on both sides of the shed?
The 4x8 can be used as a stand alone unit in the back yard if you want. However, the door only fits on one side and accordingly will open in different directions based on which side of your home you install the shed. Make sure you check the opening direction of the door before purchasing this unit.

For Answers To More Questions Call 1-800-510-7525

Return Policy

Our Returns Policy - Effective July 2009

Outdoor Living represents only the leading manufactures of vinyl sheds, vinyl arbors, vinyl fencing, and canopies. Any questions related to individual products should be addressed to the specific manufacturer of that particular product. All warranty issues or replacement of parts should be directed to the manufacturer.

In the unlikely event that you are not satisfied with a product purchased from Outdoor Living and wish to return it for a refund, you may return it within seven (7) days of delivery subject to the following returns policy:

Cancelled Orders Before Shipment Has Occurred

All product orders must be cancelled within twenty-four (24) hours from the time the order is placed to receive a full refund. Orders that are not cancelled within the twenty-four (24) hour time period are subject to a ten percent (10%) administration fee.

Cancelled Orders After Product Is Shipped

If an order is cancelled after it has already been shipped, and for whatever reason you decide that you no longer wish to purchase the product, you may return it to Outdoor Living subject to a twenty five percent (25%) restocking fee. Returned products must be unopened in their original packaging, including all product manuals, warranty cards, and any vinyl extensions or windows.

Outdoor Living is not responsible for return shipping costs. In the event you decide to return a product purchased from Outdoor Living, all shipping and insurance costs will be borne entirely by the customer. Shipping charges on the original shipment to the customer are non-refundable. Shipping charges are higher when they are shipped from the customer to the warehouse due to Outdoor Living having subsidized the cost of shipping during initial purchase. All returned sheds are to be shipped to Montebello, CA.

Opened or Partially Assembled Products

All opened products are subject to forty percent (40%), repackaging and quality control fee. All partially assembled products are not returnable. If any parts or manuals are missing or damaged they will be replaced and charged to the customer at cost of parts.

Custom Orders

Custom ordered products cannot be returned for a refund nor will any cancellation of a custom ordered product be honored after forty-eight (48) hours of placing such order with Sheds Direct.

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Outdoor Living has been selling a variety of products for 7 years. Both residential and business applications. With thousands of sheds and other items sold, we know how to service your needs every step of the way. Plus we have long standing relationships with all our suppliers, resulting in headache free processing of all orders. At Outdoor Living you can buy with confidence.

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